{"id":249,"date":"2022-12-05T10:57:06","date_gmt":"2022-12-05T10:57:06","guid":{"rendered":"https:\/\/ch.ee\/?page_id=249"},"modified":"2026-01-01T20:41:37","modified_gmt":"2026-01-01T20:41:37","slug":"kvaliteedipoliitika","status":"publish","type":"page","link":"https:\/\/ch.ee\/en\/kvaliteedipoliitika\/","title":{"rendered":"Quality policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|off|off&#8221; admin_label=&#8221;Desktop&#8221; module_class=&#8221;desktop-header&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0C71C3&#8243; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/ch.ee\/wp-content\/uploads\/2022\/11\/2.png&#8221; background_position=&#8221;bottom_center&#8221; background_vertical_offset=&#8221;26%&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;450px&#8221; height=&#8221;720px&#8221; max_height_last_edited=&#8221;off|desktop&#8221; 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url=&#8221;\/&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_menu _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_image=&#8221;https:\/\/ch.ee\/wp-content\/uploads\/2022\/11\/menu-bg.png&#8221; background_size=&#8221;stretch&#8221; background_position=&#8221;bottom_right&#8221; custom_margin=&#8221;20px||0px|0px|false|false&#8221; custom_padding=&#8221;50px|50px|50px|50px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_menu][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; text_color=&#8221;light&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Yantramanav|700||on|||||&#8221; title_font_size=&#8221;64px&#8221; title_letter_spacing=&#8221;1px&#8221; width=&#8221;80%&#8221; max_width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|on|on&#8221; admin_label=&#8221;Mobiil&#8221; module_class=&#8221;mobile-header-tavaleht&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/ch.ee\/wp-content\/uploads\/2022\/11\/2.png&#8221; background_position=&#8221;bottom_right&#8221; background_horizontal_offset=&#8221;43%&#8221; background_vertical_offset=&#8221;26%&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;550px&#8221; height=&#8221;720px&#8221; max_height_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_module=&#8221;220&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; max_height__hover_enabled=&#8221;off|desktop&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;tavalehe-header-desktop&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ch.ee\/wp-content\/uploads\/2023\/05\/logo_l-7.png&#8221; title_text=&#8221;logo_l-7&#8243; url=&#8221;\/&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_menu _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_image=&#8221;https:\/\/ch.ee\/wp-content\/uploads\/2022\/11\/menu-bg.png&#8221; background_size=&#8221;stretch&#8221; background_position=&#8221;bottom_right&#8221; custom_margin=&#8221;20px||0px|0px|false|false&#8221; custom_padding=&#8221;50px|50px|50px|50px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_menu][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;60px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; text_color=&#8221;light&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Yantramanav|700||on|||||&#8221; title_font_size=&#8221;64px&#8221; title_letter_spacing=&#8221;1px&#8221; width=&#8221;80%&#8221; max_width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_menu menu_id=&#8221;11&#8243; active_link_color=&#8221;#175488&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; menu_font=&#8221;Yantramanav|700|||||||&#8221; menu_text_color=&#8221;#175488&#8243; menu_font_size=&#8221;16px&#8221; menu_letter_spacing=&#8221;1px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||11px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_menu][et_pb_divider color=&#8221;#175488&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; height=&#8221;25px&#8221; custom_margin=&#8221;||6px|||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; link_font=&#8221;||||on||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">The goal of CH is to offer its customers services for storing, handling and adding value to goods that meet their wishes and expectations.<\/p>\n<p>In CH, (quality) work is carried out on the basis of the following principles:<\/p>\n<p class=\" translation-block\">\uf0b7 we provide our customers with air cargo handling and storage services that are in line with the quality management system;<\/p>\n<p class=\" translation-block\">\uf0b7 we consider it very important to inform the customer at different stages of the service;<\/p>\n<p class=\" translation-block\">\uf0b7 we follow international agreements in quality work and it is based on the appropriate legislation, and we expect similar actions from contractual partners and subcontractors;<\/p>\n<p>\uf0b7 our employees are professional and provide good service;<\/p>\n<p class=\" translation-block\">\uf0b7 with the help of the company's employees, the management constantly improves work organization to ensure and increase the well-being of customers, owners, and employees.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ch.ee\/wp-content\/uploads\/2026\/01\/BVCER_withoutQR-ISO-9001.png&#8221; title_text=&#8221;BVCER_withoutQR-ISO 9001&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;||100px|||&#8221;]<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\">The company has a quality certificate according to the ISO 9001:2015 standard, issued by the certification company Bureau Veritas.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Footer&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#175488&#8243; global_module=&#8221;211&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Ettev\u00f5ttest&#8221; module_class=&#8221;jaluse-pealkiri&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Yantramanav|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>ABOUT CH<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Public Sans||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_line_height=&#8221;1em&#8221; link_font=&#8221;Public Sans||||||||&#8221; link_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;20px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"https:\/\/ch.ee\/en\/firmast\/\"><span>About us<\/span><\/a><\/p>\n<p><a href=\"https:\/\/ch.ee\/en\/kontakt\/\"><span>Contact<\/span><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Meie teenused&#8221; module_class=&#8221;jaluse-pealkiri&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Yantramanav|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>OUR SERVICES<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Public Sans||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_line_height=&#8221;1em&#8221; link_font=&#8221;Public Sans||||||||&#8221; link_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/ch.ee\/en\/tolliterminaliteenused\/\"><span>Customs Terminal Services<\/span><\/a><\/p>\n<p><a href=\"https:\/\/ch.ee\/en\/tollilaoteenused\/\"><span>Customs Warehouse Services<\/span><\/a><\/p>\n<p><a href=\"https:\/\/ch.ee\/en\/aktsiisilaoteenused\/\"><span>Excise Warehouse Services<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Kasulikud lingid&#8221; module_class=&#8221;jaluse-pealkiri&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Yantramanav|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>USEFUL LINKS<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Public Sans||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_line_height=&#8221;1em&#8221; link_font=&#8221;Public Sans||||||||&#8221; link_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;20px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/ch.ee\/en\/teenused\/\"><span>Services<\/span><\/a><\/p>\n<p><a href=\"https:\/\/ch.ee\/en\/tagasiside\/\"><span>Feedback<\/span><\/a><\/p>\n<p><a href=\"https:\/\/ch.ee\/en\/saadetise-jalgimine\/\"><span>Track the shipment<\/span><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>CH eesm\u00e4rgiks on pakkuda ettev\u00f4tte klientidele nende soovidele ja ootustele vastavaid kaupade ladustamise, k\u00e4sitlemise ja kaupadele v\u00e4\u00e4rtust lisavaid teenuseid. CH-s tehakse (kvaliteedi)t\u00f6\u00f6d j\u00e4rgmiste p\u00f4him\u00f4tete alusel: \uf0b7 pakume oma klientidele lennukaupade k\u00e4sitlemis- jaladustamisteenust, mis on koosk\u00f5las kvaliteedijuhtimiss\u00fcsteemiga; \uf0b7 peame v\u00e4ga oluliseks kliendi informeerimist teenuse erinevateletappidel; \uf0b7 j\u00e4rgime kvaliteedialases t\u00f6\u00f6s rahvusvahelisi kokkuleppeid ja l\u00e4htumen\u00f5uetekohasest seadusandlusest ning eeldame [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-blank.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-249","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ch.ee\/en\/wp-json\/wp\/v2\/pages\/249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ch.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ch.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ch.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ch.ee\/en\/wp-json\/wp\/v2\/comments?post=249"}],"version-history":[{"count":6,"href":"https:\/\/ch.ee\/en\/wp-json\/wp\/v2\/pages\/249\/revisions"}],"predecessor-version":[{"id":462,"href":"https:\/\/ch.ee\/en\/wp-json\/wp\/v2\/pages\/249\/revisions\/462"}],"wp:attachment":[{"href":"https:\/\/ch.ee\/en\/wp-json\/wp\/v2\/media?parent=249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}