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Complaint/suggestion submitted by
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Company
Subject of complaint/suggestion
Service quality of office staff
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Communication over the phone
Communication in the office
Informing the customer
Competence
Helpfulness
Other
Service quality of warehouse staff
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Communication over the phone
Communication in the warehouse
Competence
Helpfulness
Working speed
Other
Other
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Non-compliance of service: invoicing
Non-compliance of service: reporting
Non-compliance of service: forwarding of information
Non-compliance of goods: damage
Non-compliance of goods: loss
Non-compliance of goods: delay
Other complaint/suggestion
Description of complaint/suggestion
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